Allgemeine Geschäftsbedingungen

Dão Experience is a national brand with the number 595889 owned by Catarina Isabel Baptista Andrade Gomes de Matos (natural person, individual business enterprise) with Tax Identification Number (TIN) 217571700

The website www.daoexperience.comis owned by Catarina Isabel Baptista Andrade Gomes de Matos (natural person, individual entrepreneur) with Tax Identification Number (TIN) 217571700.

The accommodation with the name / emblem Avó Quitas, Country House, with the national registration number of Local Accommodation 69666 / AL, is operated by Catarina Isabel Baptista Andrade Gomes de Matos (natural person, individual entrepreneur) with Identification Number (TIN) 217571700 as a usufructuary.

The accommodation with the name / emblem Avó Quitas, Country House is published on the Dão Experience website (www.daoexperience.com), as well as on booking platforms for accommodation Booking (www.booking.com) and Airbnb (www.arbnb.com).

The Experiences are published on Dão Experience website (www.daoexperience.com).

The information contained in this site is owned by Catarina Isabel Baptista Andrade Gomes de Matos (natural person, individual entrepreneur) with the Tax Identification Number (TIN) 217571700. Its download, reproduction or resubmission, partial or full for commercial purposes, is strictly prohibited.

The user of this site may not use any software or application that interferes with its normal operation. He/she may not use any application, automatic mechanism or manual process to monitor or copy our pages, without the prior consent and authorization of Catarina Isabel Baptista Andrade Gomes de Matos (Individual person, individual entrepreneur) with Tax Identification Number) 217571700.

The user of this site is responsible for the data he/she provides on this site. Catarina Isabel Baptista Andrade Gomes de Matos (Individual person, individual entrepreneur) with the Tax Identification Number (TIN) 217571700 will treat the information made available for the purpose of providing services and administrative and commercial management.

The user of this site has the right to access, modify and delete information provided to Catarina Isabel Baptista Andrade Gomes de Matos (Individual person, individual entrepreneur) with the Tax Identification Number (TIN) 217571700. For this purpose, you should write Catarina Isabel Baptista Andrade Gomes de Matos (Individual, individual entrepreneur) with the Tax Identification Number (TIN) 217571700 an email to info@daoexperience.com or a letter to the address published on the Dão Experience.

This site may contain advertisement references and / or links to other sites, whose content Catarina Isabel Baptista Andrade Gomes de Matos (Individual person, individual entrepreneur) with Tax Identification Number (TIN) 217571700 is not responsible for. The inclusion of advertising references and / or hyperlinks to other sites constitutes a purely informative reference, with Catarina Isabel Baptista Andrade Gomes de Matos (Individual person, individual entrepreneur) with the Tax Identification Number (TIN) 217571700 not having any responsibility for the respective contents, services and / or products offered.

 

1. Policies and information

1.1. Accommodation Avó Quitas, Country House

The reservation of accommodation is made through the Dão Experience website (www.daoexperience.com) or on booking platforms for accommodation Booking (www.booking.com) and Airbnb (www.arbnb.com).

If the reservation in the Accommodation Avó Quitas, Country House is carried out in the platforms of reservation of lodging Booking (www.booking.com)  and Airbnb (www.arbnb.com),  the Terms and Conditions, Privacy Policy of the mentioned platforms of reservation of lodging apply. Dão Experience, in the person of Catarina Isabel Baptista Andrade Gomes de Matos (Individual person, individual entrepreneur) with the Tax Identification Number (TIN) 217571700, is not responsible for the Terms and Conditions, Privacy Policy or content contained in those platforms.

If the reservation in the Accommodation Avó Quitas, Country House is made on the Dão Experience website (www.daoexperience.com) the following terms and conditions apply:

a) Dão Experience has at the guests’ disposal two methods of payment: bank transfer and cash.

b) The deposit to guarantee your stay, depends on the advance of the reservation:

    • For reservations made more than 60 days before the check-in date, 50% of the total amount of the stay will be charged at the time of booking (deposit), 25% to 30 days of the date of check-in (deposit), and the remaining 25% on the date of check-in. For example, for a € 1,200.00 booking made on April 1st for check-in on August 1st, € 600.00 will be charged with the reservation, € 300.00 on July 1st and the remaining € 300.00 at the time of check-in. In case Dão Experience can not charge 25% to 30 days of the date of check-in, the reservation will be cancelled with no refund. Payment with the reservation and payment within 30 days of the date of check-in are made by bank transfer, and payment at the time of check-in is done by bank transfer or by cash.
    • For bookings made less than 60 days from the check-in date, 50% of the total amount of the reservation will be charged at the time of reservation (deposit) and the remaining 50% on the date of check-in. For example, for a € 600.00 booking made on 1stApril for check-in on 15thMay, € 300.00 will be charged with the reservation and the remaining € 300.00 will be charged at the time of check-in. Payment with the reservation is made by bank transfer, and payment at the time of check-in is done by bank transfer or by cash.

c) The reservations are only considered valid after proof of bank transfer to info@daoexperience.com. Otherwise, reservations are not considered valid by Dão Experience.

d) Guests may cancel their reservation without any penalty up to 30 days from the check-in date, obtaining the refund of the entire deposit. If the reservation is cancelled less than 30 days from the check-in date, there will be no refund.

e) In case of cancellation / refund and consequent transfer of a deposit already made, to an international bank (outside Portugal), a fee of € 25.00 will be charged.

f) If guests already staying at the accommodation, wish to extend the period of stay, they should contact Dão Experience (see contacts on www.daoexperience.com) and, in case of availability, make an advance payment equivalent to the total amount of the change.

g) If guests already staying at the Accommodation, wish to shorten the period of stay, no amount will be refunded or reversed, being charged in full (100%) according to the total value of the original reservation.

h) Between the beginning of January and the end of September the minimum stay is two nights. Between the beginning of October and the end of December the minimum stay is one night.

i) Breakfast is included in the price of the stay and it is served between 08:30 and 11:30. Upon check-in, the Client must inform about the breakfast schedule for the whole stay.

j) Check-in is between 3:00 pm and 10:00 pm and guests must inform Dão Experience in advance about arrival time. Check-outis until

k) All guests associated in the same reservation are requested at check-in time.

l) Children under 12 must be supervised by an adult guest at all times of the stay.

m) Dão Experience may at any time change the value of the existing fees, except for the rates of the reservations already made.

n) Dão Experience may at any time cancel or suspend any package or promotion on its site.

o) Wi-Fi is free and only available inside the accommodation.

p) Parking is private and free, indoors and outdoors.

q) Any damage done voluntarily in the Accommodation will be charged to the guest. Depending on the extent Dão Experience will take the legal measures deemed necessary.

r) Dão Experience is not responsible for the loss, damage or theft of money, jewelry or other items of value left in the Accommodation.

1.2. Experiences

The reservation of the experiences(one or more) can be made through the Dão Experience website (www.daoexperience.com) and the following terms and conditions apply:

a) Dão Experience has at the clients’ disposal two methods of payment: bank transfer and cash.

b) The deposit to guarantee the experiences, varies according to the value of the reservation:

    • For bookings with a value of € 100 or more, 50% of the total value of the experiences will be charged at the time of reservation (deposit) and 50% at the end of the experience. The payment with the reservation is made by bank transfer, and the payment at the end of the experience is done by cash.
    • For reservations under € 100.00 there is no deposit needed. The payment (100% of the reservation amount) is made at the end of the experience. Payment is made by cash.
    • Bookings worth € 100 or more, reservations are considered valid only after the bank transfer receipt has been sent to info@daoexperience.com. Otherwise, Dão Experience does not consider the reservation as valid.
    • Reservations with a value of € 100 or more may be cancelled without penalty up to 5 days from the date of the experiment, with a refund of the entire deposit. If the reservation is cancelled less than 5 days from the date of the experiment, there will be no right to a refund.

c) All clients in the same reservation are requested to be present at the beginning of the experience.

d) Children under 12 years of age must be supervised by an adult at all times of the experience.

e) The Dão Experience may at any time change the value of the existing fees, except for those already made.

f) Dão Experience may at any time cancel or suspend any package or promotion on its site.

g) Any damage done voluntarily during the experiment will be charged to the client. Depending on the extent Dão Experience will take the legal measures deemed necessary.

h) Dão Experience is not responsible for the loss, damage or theft of money, jewelry or other items of value during the realization of the experiences.